The Carolina Tree Care Privacy & Cookie Policy

This Privacy & Cookie Policy (“Privacy Policy”) describes how Carolina Tree Care (“CTC”) collects, uses, shares, and otherwise processes individually identifiable data about visitors to our website (“Site”), as well as individually identifiable data pertaining to our customer contacts (“Personal Data”). This Privacy Policy applies to Personal Data that we collect through the Site as well as through trade shows, conferences, and offline means — and corresponds directly to the Lewis Tree Service (“Lewis”) Privacy Policy.

Summary of Key Points

Following is a summary of key points. If interested, please scroll further on the page for details on each.

Collection As a business-to-business organization, we collect name, contact details, and other Personal Data related to our commercial relationships. Jump to section below.
Use We use Personal Data to provide our services and respond to inquiries, to manage accounts and maintain business operations, including the processing of applications, to provide relevant marketing, and to fulfil other business and compliance purposes. Jump to section below.
Sharing We share Personal Data as necessary to provide our services and respond to requests, and to fulfil other business and compliance purposes. Jump to section below.
Marketing You have control over how we use Personal Data for direct marketing. Jump to section below. 
Cookies We use cookies on our Site and in our communications, and provide choices on use of cookies, including third party targeting and advertising.  Jump to section below.
Data security We maintain technical and organizational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction.  Jump to section below.
Other issues We provide other information in this Privacy Policy about: (i) the consequences for not providing Personal Data, (ii) data retention, (iii) links to third party websites, (iv) employee and contractor privacy issues, and (v) changes to this Privacy Policy.  Jump to section below.
Contact us Please contact us as detailed below with any questions.  Jump to section below.

 


Collection of Personal Data

We collect the following categories of Personal Data:

Basic Data: Name, title, company, office location, job responsibilities, phone number, mailing address, and email address.

Device Data: Computer Internet Protocol (“IP”) address, unique device identifier (“UDID”), cookies and other data linked to a device, and data about usage of our Site and communications. Note, however, we do not consider Device Data to be Personal Data except where we link it to you as an individual or where applicable law requires.

Marketing Data: Data about individual participation in trade shows and conferences, credentials, associations, services you are interested in, and preferences.

Registration Data: Whitepaper / newsletter / brochure requests, service preferences, company-hosted or sponsored event attendance, downloads, and username / passwords.


Use of Personal Data

We use the above categories of Personal Data for the following purposes:

  • Provide the services you requested and respond to your inquiries (Basic Data, Registration Data, and Device Data)
  • Manage your accounts and maintain our business operations (Basic Data, Registration Data, and Device Data)
  • Make our Site more personal, intuitive and easy to use, including preferred language, and tailored advertising (Device Data)
  • Protect the security and effective functioning of our Site and information technology system (Basic Data, Registration Data, and Device Data)
  • Provide relevant marketing about our services or promotions that we are developing, and opportunities that may be available to you (Basic Data, Registration Data, Device Data, and Marketing Data)
  • Address our compliance and legal obligations and exercise our legal rights (Basic Data, Registration Data, and Device Data)

Sharing of Personal Data

We share Personal Data with the following categories of recipients:

Affiliates: We share Personal Data with affiliated companies as necessary for the purposes described above.

Service providers: We share Personal Data with service providers to perform functions on our behalf and under our instructions in order to carry out the purposes identified above, such as marketing or web hosting. We require service providers to provide reasonable and appropriate security for Personal Data and to use and process such Personal Data only on our behalf.

Auditors and advisors: We share Personal Data with auditors for the performance of audit functions, and with advisors for the provision of legal and other advice.

Business reorganization: We share Personal Data with any corporate purchaser or prospect to the extent permitted by law as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which Personal Data would be transferred as an asset of Lewis.

Mandatory disclosures and legal rights: We share Personal Data in order to comply with any subpoena, court order or other legal process, or as otherwise required by applicable law. We also share Personal Data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

If you have questions about the parties with which we share Personal Data, please contact us as specified below.


Marketing Choices

 

You have control regarding our use of your Personal Data for directing marketing.

If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time. Please follow the unsubscribe link in the relevant communication or contact us as detailed below.


Cookies

We use and allow certain trusted partners to use cookies, web beacons, and similar tracking technologies (collectively, “cookies”) on our Site.

What are cookies?

Cookies are small amounts of data that are stored on your browser, device, communication, or the page you are viewing. Some cookies are deleted once you close your browser (“session cookies”), while other cookies are retained even after you close your browser so that you can be recognized when you return to a website (“persistent cookies”). More information about cookies and how they work is available at All About Cookies.

How do we use cookies?

We use cookies to provide our Site and services, gather information about your usage patterns when you navigate our Site, in order to enhance your personalized experience, and to understand usage patterns to improve our Site and services. We also allow certain trusted partners to place cookies on our Site in order to collect information about your online activities on our Site over time and across different websites you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising.

Cookies on our Site are generally divided into the following categories:

Strictly Necessary Cookies: Session cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas.

Analytical/Performance Cookies: Session cookies that allow us to recognize and count the number of users of our Site and understand how such users navigate through our Site. This helps to improve how our Site works, for example, by ensuring that users can find what they are looking for easily.

Functional Cookies: Persistent cookies that improve the functional performance of our Site and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Site and asked to remain logged into it. You can delete these cookies via your browser settings.

Targeting Cookies: Persistent cookies that record your visit to our Site, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on our Site and other websites you visit. See below for further details on how you can control third-party targeting cookies.

What are your options if you do not want cookies?

You can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain cookies. If you disable or delete certain cookies in your Internet browser settings, you might not be able to access or use important functions or features of our Site.

To learn more about the use of cookies for Google analytics and to exercise choice regarding such cookies, please visit Google Analytics Opt-Out.

To learn more about certain cookies used for interest-based advertising, including through cross-device tracking, and to exercise choices regarding such cookies, please visit the following websites (or your device settings for mobile applications):


Data Security

We maintain technical and organizational measures to protect your Personal Data against loss and unauthorized access, use, destruction, modification, or disclosure, appropriate to the level of risk and sensitivity of the Personal Data. However, no security measure can guarantee against compromise. If you have any reason to believe that your Personal Data has been compromised, please contact us as detailed below.


Other Issues

(i) How long do we retain Personal Data?

We typically retain Personal Data related to marketing activities for as long as you accept marketing communications from us, and upon request, we will securely delete such data in accordance with applicable law. For Personal Data that we collect and process for other purposes described above, we typically retain such Personal Data for no longer than for the period necessary to fulfil the purposes outlined in this Privacy Policy and as otherwise needed to address tax, corporate, compliance, litigation, and other legal rights and obligations.

(ii) Are third party websites governed by this Privacy Policy?

Our Site contains links and references to other websites administered by unaffiliated third parties. This Privacy Policy does not apply to such third party sites. When you click a link to visit a third party website, you will be subject to that website’s privacy practices. We encourage you to familiarize yourself with the privacy and security practices of the linked third party websites before providing any Personal Data on that website.

(iii) How will we handle any changes to this Privacy Policy?

We may update this Privacy Policy from time to time as our services and privacy practices change, or as required by law. The effective date of this Privacy Policy is posted above, and we encourage you to visit our Site periodically to stay informed about our privacy practices. We will post the updated version of the Privacy Policy on our Site, and ask for your consent to the changes if legally required.


Contact Us

If you have questions or comments regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@lewistree.com
Phone: (585) 436-3208
Fax: (585) 235-5864
Mail: Lewis Tree Service Inc.
300 Lucius Gordon Drive
West Henrietta, NY 14586